Executive Protection Lessons from the Field #9

Mental Checklist
It’s been my belief over the years that successful bodyguard assignments are a result of good mental preparations. When your mind is as prepared for the assignment as your body, you can achieve your best executive protection performance and accomplish all your bodyguard objectives. You have put in hours of advance work and physical training now you must prepare your mind for a mental edge. The following is a mental checklist to go over prior to each assignment because your mindset will ultimately determine how well you perform as a bodyguard.

Review Completed Advance Work
Prior to the actual bodyguard assignment review the advance work you have completed days before to mentally remind yourself that you are prepared and totally organized. This will also give you a positive outlook on the assignment; creating positive thoughts such as “I can do this” will increase your positive mindset and your confidence level.

Goals and Objectives
Review your principal’s goals and objectives; create an executive protection plan for all phases of the assignment with specific goals and strategies for each (outcome and process).

Have Backup Plans at Each Stage
Prepare for the unexpected and have contingency plans in place at every phase of the assignment. Operational and contingency plans include safe havens, medical, transportation, logistics and crisis action planning.

Maintain a Positive Mental Picture
Visualize the entire assignment; picture it going well, see yourself feeling strong, confident, and totally focused. Your unconscious mind will support you in accomplishing the bodyguard assignment by providing you with better clarity, prioritizing the important tasks and maximizing the protective coverage you provide if you maintain a positive mental picture. Being mentally prepared for the bodyguard mission is as important as being physically prepared. Only you can choose what to believe.

NOTE: ICEP provide advance work, executive protection, secure corporate transportation and corporate aircraft security for business travelers in: Bangladesh, Cambodia, China, India, Indonesia, Japan, Korea (South), Laos, Malaysia, Myanmar (Burma), Nepal, Pakistan, Philippines, Singapore, Sri Lanka, Vietnam, Thailand and Yemen. Please send us an email if we may be of assistance to you. Contact Doc Rogers directly at info@icepltd.com. Thank you and God speed.

Providing Value to the Mission

PRINCIPAL CARE
Executive protection agents in the corporate environment have to do more than just “guard” the principal. Executive protection agents should be friendly and non-threatening as well as attentive to the needs of the principal. Executive protection agents in the corporate environment must ensure that they provide a caring approach on the job. You will not be changing your professional executive protection skills. You should, however, be increasing your interpersonal skills, meeting the principal’s expectation of service and providing him or her necessary creature comforts when possible. People under stress need comfort.

GENUINELY CARE FOR YOUR CLIENTS & PRINCIPALS
Genuinely care for your principal’s comfort. For example, ensure the principal has access to refreshments within the executive limo and cold towels, if available (such as in first-class commercial airlines). Ensure the local newspaper, Wall Street Journal and other periodicals are available for review. Ensure the principal’s physical environment within the executive limo is comfortable with no obtrusive noises or smells. Keep alert to the principal’s feelings and sensitivities. Ensure that the principal does not feel frustrated or irritated about anything you can change or influence. You should widen your concept of principal care within the corporate world. Executive protection agents should avoid the pitfalls of cell phone discourtesies by placing their cell phones on silent/vibration mode at all times while on assignment.

CORPORATE BODYGUARD – NOT A BUTLER
Providing principal care does not mean to the point of being a butler. You are and always will be the principal’s last line of defense. However, if you provide maximum service, minimum intrusion and positive action, you will achieve optimum principal care. You should do this so your principal will realize that he or she is in the hands of a caring professional. This is the preferred style of operating on international corporate executive protection assignments and for many highly successful corporate EP firms. It’s not an option. Keep Safe and God Speed – Doc Rogers

NOTE: ICEP provide advance work, executive protection, secure corporate transportation and corporate aircraft security for business travelers in: Bangladesh, Cambodia, China, India, Indonesia, Japan, Korea (South), Laos, Malaysia, Myanmar (Burma), Nepal, Pakistan, Philippines, Singapore, Sri Lanka, Vietnam, Thailand and Yemen. Please send us an email if we may be of assistance to you. Contact Doc Rogers directly at info@icepltd.com.

Advance Work is Key

ADVANCE WORK
Advance work, arguably the most important part of an international executive protection (EP) assignment, is the strategic and tactical logistical planning that improves the safety results for EP missions and is absolutely essential for EP success. Advance work is an intensive area-oriented task. It provides for maximum achievement of security and service for the principal. EP agents should master the technical expertise of conducting advance work on international EP assignments. Mastering advance work makes EP agents peak performers; it advances their talents, abilities and EP careers. There are some EP agents who specialize in advance work, setting themselves apart and developing a reputation for being very good advance men or women. Some are paid a fortune for their work because the only way to keep the principal safe is being very well prepared.

ADVANCE WORK INVOLVES MULTI-FACETED TASKS
The advance person not only assesses the area of operation’s crime and terrorism risks but also looks at the potential hazards and emergencies. These include: (1) natural disasters (typhoons hurricanes, tsunamis, volcanoes, tornadoes, droughts, earthquakes, floods, fires), (2) environmental (nuclear hazards, air pollution levels and water contaminants), (3) medical (accidents, injuries, epidemics and diseases), (4) technical (communications system failures and power failures) and (5) socio-political (civil and political unrest, riots and demonstrations, military coups). Good luck with your advance work and God speed.

NOTE: ICEP provide advance work, executive protection, secure corporate transportation and corporate aircraft security for business travelers in: Bangladesh, Cambodia, China, India, Indonesia, Japan, Korea (South), Laos, Malaysia, Myanmar (Burma), Nepal, Pakistan, Philippines, Singapore, Sri Lanka, Vietnam, Thailand and Yemen. Please send us an email if we may be of assistance to you. Contact Doc Rogers directly at info@icepltd.com.

Human Error Accounts for 90% of Traffic Accidents in Asia

Human Error Accounts for 90% of Traffic Accidents in Asia

Road hazard are a man-made crisis; human error accounts for over 90 percent of traffic accidents across Asia and India. It’s best to hire a professional security driver on business trips to Asia. ICEP security drivers know how to deals with the “man-made hazards” of local motorists driving recklessly and speeding under the influence of alcohol, changing lanes without signaling, driving on the hard shoulder and passing through red lights. ICEP drivers always map out routes in advance and always have alternative routes prepared in case of gridlock. Our drivers are professionals who know their duties and responsibilities backwards and forwards to avoid mistakes.

Contact Info
Many business travelers to Asia do not know the extent of the risks which takes place on the roads everyday; thousands of people are seriously injured or killed every year in Asia due to traffic accidents caused by using untrained drivers with poor skills, bad or dangerous driving habits and no secure driver training or experience. Contact Doc Rogers to make a reservation with a ICEP secure driver across Asia.
Email: info@icepltd.com

NOTE: ICEP provide advance work, executive protection, secure corporate transportation and corporate aircraft security for business travelers in: Bangladesh, Cambodia, China, India, Indonesia, Japan, Korea (South), Laos, Malaysia, Myanmar (Burma), Nepal, Pakistan, Philippines, Singapore, Sri Lanka, Vietnam, Thailand and Yemen. Please send us an email if we may be of assistance to you. Contact Doc Rogers directly at info@icepltd.com. Thank you and God speed.

PROVIDING EXECUTIVE PROTECTION IN THAILAND

PROVIDING EXECUTIVE PROTECTION IN THAILAND

COUNTRY INFORMATION
Southeastern Asia, bordering the Andaman Sea and the Gulf of Thailand, southeast of Burma

BASIC RISKS
Petty crime presents a risk in many areas, particularly the capital Bangkok.

RECOMMENDATIONS FOR PRINCIPAL SAFETY
Take sensible security precautions against petty and street crime.

BEST HOTEL FOR PRINCIPAL IN CAPITAL
On executive protection assignments hotels should be chosen based on minimum-security requirements for keeping visiting executives safe. If the hotel does NOT have a protected fence line, closed-circuit cameras, floodlights, controlled access and egress guards, and barriers to prevent car bombs, then it constitutes an inappropriate and unacceptable risk. The hotel listed below meets minimum-security requirements. This includes CCTV cameras, and positive entry controls for head of state level principals.

FOUR SEASONS HOTEL BANGKOK
Address: 155 Rajadamri Road, Bangkok 10330 ‎
Phone: 011 66 2 126 8866
NOTE: Hotel is secure; however nonspecific reports indicate the possibility of terrorist action could directly or indirectly impact hotel operations and attack risk assessed low to moderate. With the nature of threats always evolving, hotel security needs to stay up to date on the latest threats.

EXECUTIVE PROTECTION RESOURCES
Be wary of hiring un-vetted executive protection specialists from Thailand, it could bring more trouble than of help. Taxis are normally but unreliable in Bangkok, Thailand. Visiting executive protection details should hire a car and security driver and local English speaking executive protection support specialists in Thailand. Although most of our protective associates have been with us for over 10 years, when hiring and training new partners joining our network we employ lie detectors, an extensive professional screening process, loyalty tests, family history etc. International Corporate Executive Protection (ICEP) makes sure that logistics are in order and that trusted and trained personnel are in place in Thailand for corporate visits. Our executive protection resources are designed for our most prestigious clients and focuses on the particular needs and interest when visiting throughout Thailand.

CRIME
Petty crimes, such as pick pocketing and bag-snatching occur frequently in Bangkok. Cases of kidnapping remain infrequent. Incidents usually involve locals, although Westerners are sometimes targeted.

SOCIAL UNREST
Large protests (both pro- and anti-government) are common during periods of political instability and uncertainty, especially in Bangkok and may render vehicular movement difficult or impossible.

TERRORISM
Terrorist attacks occur mostly in the south of Thailand; nevertheless Bangkok has experienced several bomb explosions in recent years.

GROUPS THAT POSE A PRESENT OR POTENTIAL THREAT TO PRINCIPAL SAFETY
While incidents of violence are rare, purse snatching, pickpocketing and petty theft do occur and present a potential threat to executive protection teams and their principals visiting Thailand.

TECHNIQUES/PROCEDURES EP TEAMS SHOULD FOLLOW REGARDING POTENTIAL THREATS
Current risk projections on routes between airport and hotel are a moderate-level of potential terrorist threats and a moderate-level of crime (occasional) to include the possibility of car-jacking and armed robberies. The likelihood of a criminal or terrorist incident endangering executive protection teams and their principals is moderate. These SOPs should be followed:

(1) Advance work not an option for visits to Thailand.

(2) Route assessments not an option for visits to Thailand.

(3) Highly recommended to have an indigenous, well-trained and vetted Thailand executive protection agent on your team.

(4) Keep your signature low and don’t draw attention to your principal’s visits to Thailand.

(5) Have executive protection plans in place to deal with natural disasters (typhoons and tsunamis).

(6) Advance work and intelligence-lead executive protection operations still holds true in Bangkok, Thailand. This will help you to protect the chief better, help you to perform your duties smarter and efficiently.

(7) Keep alert an on-point at soft-target locations such as public venues, airports, hotels and restaurants.

POLICE/SECURITY FORCES
The Thailand Police are made up of moderately trained personnel and equipment that provide moderate police capabilities; their police equipment suffers from being worn and measures of police performance are moderate.

CORRUPTION
Corruption is a serious problem in Thailand and bribery is considered to be a normal part of doing business. Some aware visiting executives may be subject to illegal facilitation payments, informal fees to access government services or may be asked for small amounts of money to overlook minor offenses.

NATURAL DISASTERS
Severe storms and widespread flooding occur annually, mainly during the wet season between June and December. Thailand is subject to typhoons and tsunamis.

AIRPORT SECURITY
Security standards are high at this airport; screening procedures are thorough and efficient.

Airport Ident: NBK/VTBS
Airport Name: Bangkok – Suvarnabhumi International Airport
Location: 999 Moo 7 Racha Thewa, Bangphli District, Samut Prakam 10540
Phone: +66 (0)2 723-0000

TERMINAL & PERIMETER SECURITY
Airport terminal and perimeter security at this airport meets international security standards. Airline tickets are needed to gain entry to departure areas, security forces patrol terminal. Large crowds gather outside the airport. Executive protection teams should watch out for pickpockets and luggage theft.

US EMBASSY
U.S. Embassy, Bangkok
Address: 95 Wireless Road, Bangkok, Thailand
Phone: (662) 205-4049
Emergency Phone: (662) 205-4000
Fax: (662) 205-4103

RESPONSIBLE HOSPITAL 1
Bumrungrad International Hospital
Address: 33 Sukhumvit 3 Wattana, Bangkok, Thailand
Phone: (662) 667-1000
Fax: (662) 667-2525

STANDARD MEDICAL CARE
This hospital has excellent western standard medical care; this includes English speaking physicians and emergency medicine nurses who are skilled in treating emergencies ranging from minor injuries to acute trauma and cardiac distress. The hospital utilizes state-of-the-art medical equipment with a trauma room for the treatment of major trauma cases and special cardiac rooms for treatment of emergency heart problems and high sanitation standards, on par with international standards.

RESPONSIBLE HOSPITAL 2
BNH Hospital
Address: 9/1, Convent Road, Silom Bangkok, Thailand
Phone: (662) 686-2700
Fax: (662) 632-0577-79

STANDARD MEDICAL CARE
This hospital has excellent western standard medical care; this includes English speaking physicians and emergency medicine nurses who are skilled in treating emergencies ranging from minor injuries to acute trauma and cardiac distress. The hospital utilizes state-of-the-art medical equipment with a trauma room for the treatment of major trauma cases and special cardiac rooms for treatment of emergency heart problems and high sanitation standards, on par with international standards.

EXECUTIVE PROTECTION SITREP
Thailand has strict laws regarding the import and/or possession of weapons, the import and possession of weapons are illegal unless licenses have been obtained. If your executive protection assignment requires an armed executive protection specialists refer to the executive protection resources above.

MOTORCADE INFORMATION
Traffic moves on the left in Thailand and Bangkok has heavily congested traffic. Vehicles used should be inconspicuous in make, model and color (indigenous vehicles preferable). On all executive protection assignments carefully coordinated motorcades should be used for all road movements to ensure route security, this includes security drivers being familiar with routes, safety planning and execution. Safe road travel should also include at least two vehicles, one cell phone minimum per vehicle, and no road movement after dark without appropriate escort security.

CAREER ADVANCING OPPORTUNITY IN THE COUNTRY
There are many career advance opportunities in Thailand. Bodyguards can be employed directly from US based firms or work under contact guarding executives visiting from the aviation sector, defense equipment companies, telecommunication firms, computer/IT companies, franchise firms or other related companies.

AVERAGE SALARY
The below average bodyguard salary can vary based on years of experience, general knowledge, specific knowledge, managerial and/or leadership experience, all combinations thereof and certainly much more.

ENTRY LEVEL BODYGUARD
Just out of the EP academy no work experience under contract with the principal or principal’s company: $250 per day (short term contract).

Just out of the EP academy no work experience working as an employee for the principal’s company: $40,000 per year (strictly depends on the company you work for).

JUNIOR LEVEL BODYGUARD
Less than two years of work experience under contract with the principal or principal’s company: $350 per day (short term contract).

Less than two years of work experience working as an employee for the principal’s company: $50, 000 per year (strictly depends on the company you work for).

INTERMEDIATE LEVEL BODYGUARD
More than two years’ experience and generally less than ten under contract with the principal or principal’s company: $450 per day (short term contract).

More than two years’ experience and generally less than ten working as an employee for the principal’s company: $60,000 per year (strictly depends on the company you work for).

SENIOR LEVEL BODYGUARD
More than ten years of work experience within detail leader supervisory capacity under contract with the principal or principal’s company: $550 to $1000 per day (short term contract).

More than ten years of work experience within detail leader supervisory capacity working as an employee for the principal’s company: $80,000 to $100,000 per year (strictly depends on the company you work for).

MONEY
The currency in Thailand is the baht (THB).

Keep Safe and God Speed – Doc Rogers, Director of ICEP

NOTE: ICEP provide advance work, executive protection, secure corporate transportation  and corporate aircraft security for business travelers in: Bangladesh, Cambodia, China, India, Indonesia, Japan, Korea (South), Laos, Malaysia, Myanmar (Burma), Nepal, Pakistan, Philippines, Singapore, Sri Lanka, Vietnam, Thailand and Yemen. Please send us an email if we may be of assistance to you. Contact Doc Rogers directly at info@icepltd.com. Thank you,

Executive Protection Lessons from the Field: #4

Know Your Executive Protection Job Goals

Before you can look for an executive protection agent job you need to clearly distinguish between your talents, your skills and the various executive protection agent careers available to you. Your talents represent those things that you do instinctively or can learn faster than most people. Your talent might be the ability to deal with people in the entertainment industry and protect them within a red carpet environment or maybe you feel comfortable within the boardroom environment guarding CEOs and senior executives of multinational corporations and you’re ready to climb the corporate executive protection agent ladder.

Review Your Strengths, Accomplishments & Shortcomings

Now is the time to honestly review your strengths, accomplishments and any shortcomings. Your talent represents your distinctive strengths. Your skill represents your learned strengths. It is vital to distinguish between the two, because skills can be learned, but talents normally cannot. Consequently, if you take an executive protection agent job that you have the right talents but not all the skills, probably you will do all right, since you will rapidly learn the new skills. Alternatively, if you are deficient in certain talents for an executive protection agent job, it will take you a lot longer to obtain the new skills you need to be effective.

Know What You Have to Offer an Employer

As an executive protection agent you have to offer skills and competencies that keep the principal you will be assigned to safe. Depending on your experience level this should include the following: 1) Providing executive protection duties for a senior corporate executives, VIPs and celebrities, 2) Setting up and supervising foreign advance work duties, 3) Vetting, hiring and training corporate security drivers, 4) Vetting, hiring and training aircraft security personnel to secure corporate aircraft at foreign Airports, 5) Vetting, hiring and training hotel suite guards posted outside senior corporate executive’s hotel

Room (hall and wall agents), and 6) Ensuring all logistical aspects of foreign visits go smoothly, comfortably and securely at all times (ground transport, airport transfers, hotel stays, meetings, venue visits, restaurant and entertainment sites, etc.) for principal you will be assigned to protect.

Making Effective Executive Protection Career Decisions

Keep in mind, your goals may change as you learn more about yourself. You will be more effective in your career decision making and planning if you have clear goals in mind. I started in the executive protection agent business guarding the top ten A-list Hollywood actors, but then after about five years I became motivated to guard the top ten CEOs and senior executives. Since that time eighty percent of my clientele are from the corporate sector. Therefore, don’t think if you start your career as a executive protection agent within the entertainment industry your stuck there forever or vices era for the corporate executive protection agent sector. The industry is wide open and you have lots of options to choose from.

Clarify What Executive protection agent Job You Desire

Take an inventory on what skills you currently have and what you can offer an employer as an executive protection agent. The first step is to define what you want; clarify what executive protection agent job you desire in the industry and spell out the areas of interest you would like to engage in. This will provide you with the foundation that will allow you to get the executive protection agent job that’s right for your background, training, temperament and core values. Ask yourself: What am I most qualified for?

Executive protection agent Career Aspirations

Each executive protection agent position listed below are filled with honorable men and women who are worthy of respect. Take an inventory and probe.

The Rock Star Executive protection Agent

Do you want to be an executive protection agent for a rock star? This includes securing the rock star, entourage and the rock star’s lifestyle of unending travels, partying every day, dealing with the groupies, the big label corporate producers, mega-shopping sprees, fame, recording studios and occasionally live music performances, the world of exhausting work; staying alert, never comfortable, on your toes 24/7 and surviving the edgy workaholic hours. The day-to-day crush of reporters, paparazzi photographers, fans and groupies. Guarding the rock star during television and music magazine interviews and live performances and surviving the ever changing and fast paced music industry. Your principal may live in the fast lane; appearing reckless, self-indulgent and in a free-spending circle of activity, but as an executive protection agent it’s your job to secure your principal in a well-managed and professional method. Never falling prey to the hectic and pressured lifestyle of your client. At times you may feel more like a babysitter than a executive protection agent, but it’s all part of the job and you should take it in stride.

The Politician Executive Protection Agent

Do you want to be an executive protection agent for a politician? Being part of the politician’s essential entourage. You will silently shadow him to galas, banquets, rallies and political events, protecting him from the risk of attack, assassination or trouble makers. Showing up to work well-dressed, never flashy or arrogant. Traveling in town cars and Lear jets to various official functions. This job is not about brawn, but brains, discreet surveillance, everyday protective planning, anticipating and correcting problems in advance. A lot of the duties of a politician executive protection agent involved getting the principal to and from the office via two car motorcade (depending of political office held) and securing the office while the principal formulates, coordinates and decides upon political policies. Ensuring the political leader is well-insulated from criminals who may target him for retribution on different political viewpoints. Use of force is a last resort.

The Movie Star Executive Protection Agent

Do you want to be an executive protection agent for a movie star? This includes securing the celebrity, entourage, the family and the celebrity’s mansion, fancy cars, the glamorous lifestyle, the Hollywood party scene, getting an inside look into the star’s personal life, dealing with the red carpet industry, aggressive practices of paparazzi and fans; meeting A-list celebrities and famous movie producers and having an all access pass to Hollywood’s most fashionable events while providing executive protection for the biggest stars, always upholding the sacred doctrine of the executive protection trade. Plan to stay on location all day if your principal is shooting a scene in a movie, doing a Broadway rehearsal, recording a television performance or even a commercial. During these times you’ll be utilizing all the skills, discipline and patience necessary to not drawing attention to yourself, while never letting your principal out of your sight or letting your guard down.

The Corporate Executive Protection Agent

Do you want to work for a global organization, executive protection a Fortune 500 CEO? This includes catering to the security needs of the world’s wealthiest corporate executives, high-profile celebrity CEOs or top-level senior executives; working 18 hour workdays securing the CEO, entourage and prestigious Madison Avenue boardrooms, responding to staff and entourage requests, private Gulfstream-V jets, five-star accommodation and living out of a suitcase for months on end within the professional and well-behaved corporate environment, while still keeping the edge physically and mentally on the job. You’ll also be waiting outside the principal’s corporate office suite while he or she is involved in daily high-level decisions about corporate policy and strategy. Lay off the glazed doughnuts and colas.

The Royal Saudi Executive Protection Agent

Do you want to provide executive protection to a Saudi royal family? This includes securing the family member, entourage, dealing with the servants, nannies, the social structure and the unique culture, the lavish lifestyle of fabulous wealth, the arrogant moneymen, high-end shopping sprees and excess consumption and tremendous wealth. Providing executive protection the royal Saudis royal while they vacation in Beverly Hills, Hawaii or some exotic international locale, occupying entire floors of luxury hotels and giving out fabulous tips.

Make Your Goals Crystal-Clear

Once you have chosen the type of principal and lifestyle that fits your professional goals set targets and strategies for achieving them. Your goals need to be crystal-clear. Being specific about your executive protection job goals forces you in the direction you need to go. Be clear about what you need to learn to ensure success within the executive protection agent category you have chosen. Conduct a thorough executive protection agent career inventory, get the proper training within the related executive protection agent field and begin connecting with people in the executive protection agent industry. Use your time between executive protection job searches to effectively develop new skills. Once you make the decision, learn and immerse yourself in the knowledge of the executive protection agent category you select, take action and make it happen. However, be clear about what you need to learn to ensure success and satisfaction in the executive protection agent industry. Pick a specific executive protection agent field and stick with it until you master it and make a name for yourself as a professional. Keep safe and God speed.

NOTE: ICEP provide advance work, executive protection, secure corporate transportation and corporate aircraft security for business travelers in: Bangladesh, Cambodia, China, India, Indonesia, Japan, Korea (South), Laos, Malaysia, Myanmar (Burma), Nepal, Pakistan, Philippines, Singapore, Sri Lanka, Vietnam, Thailand and Yemen. Please send us an email if we may be of assistance to you.

Professional Security Driver Protocol & Etiquette

Professional Security Driver Protocol & Etiquette

In today’s fast paced and competitive security driving environment, you need to look for that edge to keep ahead of the competitors. As a professional security driver you need to presents the ideal combination of high security standards, comforts and customer service. Executives and other distinguished passengers such as Hollywood movie stars, sports legends, musical icons and superstar entertainers demand an extra level of safety, as a professional security driver you are to be polite, friendly courteous, skillful and formally attired.

Respect & Good Manners
Every passenger you talk to should be treated with respect and good manners. Always use “sir,” “ma’am,” “please,” and “thank you”. You are to pick up your passengers on time and deliver them promptly to their destinations; ensuring the journey is a smooth and relaxing one. This involves being aware of your immediate environment, knowing how to react to potential threats on the road to keep your passengers safe.

Competitive Advantage
When working alone, not on a professionally organized executive protection mission, the security driver should provide the passengers with attentive service, paying attention to detail. This includes assisting passengers in and out of the vehicle by holding open doors, holding umbrellas if raining and loading/unloading parcels and baggage securely into the trunk.

Providing Good Customer-Service Experience
Good customer-service experience is important to retaining customers and executives and other distinguished passengers. They insist on consistency, quality and value in the security driving services you provide. Thanks to the slow economy and intense competition in the executive transport business, many executives are utilizing non-security trained hotel cars or contracted chauffeurs. Good customer service will give you the ability to win them back executives and other distinguished passengers as loyal customers and give you a tremendous competitive advantage.

Professional Security Driver Attitude & Discretion
Professional security drivers should be friendly, discrete and knowledgeable. Your two main goals should be to ensure the journey is both safe and comfortable, so your passenger will arrive at their destination feeling calm and composed. It is your responsibility to ensure that your passenger remains safe and secure from threats until the transport has reached its destination.

Punctuality
All security drivers must arrive one hour early for the scheduled pick up time. Being late cannot be tolerated. Keep traffic patterns in mind when timing your departure from the motor pool to the airport or other pickup location. One of the biggest headaches executives and other distinguished individual are waiting for their transportation to show up. In the security driver business, punctuality is not a matter of inconvenience, but could be a matter of life and death.

Professionalism
Professional security driver represent the industry and should do so in the best possible way. Unprofessional behavior includes: 1) Sleeping on the job, 2) Sitting in the back of the executive vehicle, 3) Displaying disorderly behavior, 4) Using the executive car for your own personal use and, 5) Socializing with the executive passenger while on or off duty. A professional security driver must maintain a calm and professional attitude and appearance at all times. This includes proper language and appropriate body language and gestures (no hands in your pockets, slouched posture, folded arms etc.). Keep safe and God speed.

 

Executive Protection Lessons From the Field: #3

At ICEP we don’t just shadow our clients, we conduct meticulous advance work, we know the area that we are visiting, the evacuation points and our executive protection specialists keep alert at all times. Our first priority is client safety.

NOTE: ICEP provide advance work, executive protection, secure corporate transportation and corporate aircraft security for business travelers in: Bangladesh, Cambodia, China, India, Indonesia, Japan, Korea (South), Laos, Malaysia, Myanmar (Burma), Nepal, Pakistan, Philippines, Singapore, Sri Lanka, Vietnam, Thailand and Yemen. Please send us an email if we may be of assistance to you. Thank you and God speed.

VENDOR PROTECTIVE SERVICES IN ASIA ®

VENDOR PROTECTIVE SERVICES IN ASIA ®

ICEP sets the standard for vendor executive protection operations and secure executive transportation with unmatched dependability, safety, comfort and personal service. As a protective vendor ICEP prides itself on detail to the client and its exceptional client service is second to none. As a vendor ICEP does what’s right – we respect others, perform with excellence in all that we do to build and sustain strong relationships as a vendor for your company’s executive protection operations and secure executive transportation services in Asia. ICEP looks forward to doing business with you as an executive protection and secure executive transportation suppliers in Asia. Contact Doc Rogers at info@ICEPLTD.com for more information how we can professionally represent your protective firm in Asia when your clients visit. Thank you and God speed.

NOTE: ICEP provide advance work, executive protection, secure corporate transportation and corporate aircraft security for business travelers in: Bangladesh, Cambodia, China, India, Indonesia, Japan, Korea (South), Laos, Malaysia, Myanmar (Burma), Nepal, Pakistan, Philippines, Singapore, Sri Lanka, Vietnam, Thailand and Yemen. Please send us an email if we may be of assistance to you. Thank you.

Executive Protection Lessons from the Field #2

Suggestion: Print these cards out and laminate them. Pass them out to the newer executive protection specialists on your team for constant refresher.